Contact information

Contact Us

We’d love to hear from you. Whether you have a question about a product, your order, or delivery, our team is here to help.

Jihwa Beauty:
Email: info@jihwabeauty.co.za
Phone / WhatsApp: 081 051 1687

Business hours: Monday to Friday, 08:00–17:00 (excluding public holidays). We aim to respond to all enquiries within 1 business day.

Orders and complaints: Please include your order number (e.g. INV-1001) when contacting us. If you have a complaint, email us with the details and we will work with you to resolve it as quickly as possible. See our Shipping Policy and Refund Policy for more information.